Scheduling & Emergencies

Deer Creek Clients,

Summer may be in full swing, but our vets are as busy as ever! We are so grateful to all of our clients for their continued support and trust.

To schedule an appointment with one of our veterinarians, please reach out directly to the main office at 804-598-3759. While our vets may use their personal phones to speak with clients regarding test results or plans of care, we ask that you keep their privacy and busy schedules in mind by first going through our office for any questions, concerns or needs you may have. Please do not email the office to schedule appointments or with concerns as we may not always see them right away.

For emergencies, we have an on call service available that is accessible when the clinic is closed by calling the main office number. Emergencies will incur an “emergency” fee as it requires our vets to move or reschedule appointments as well as pushing all staff past our designated working hours during the week.

We ask that clients who have schedule appointments notify the office prior to your appointment of any additional patients that need to be seen as our schedule does not always allow for additional time and procedures. We always do our very best to accommodate our clients and address our patients needs.

Thank you all for your continued support and trust in our staff.

Happy Riding!

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